Ace Floors Ltd

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FAQs

Products

If you have pets, you’ll want flooring that’s scratch-resistant, easy to clean, and durable. Here are the best options:

  • LVT (Luxury Vinyl Tile)Highly scratch-resistant, waterproof, and easy to clean—the best all-around choice for pet owners.
  • Vinyl FlooringBudget-friendly alternative to LVT, also water-resistant and easy to maintain.
  • Polypropylene Twist CarpetsThe best carpet choice for pets—stain-resistant, bleach-cleanable, and exceptionally hard-wearing in all areas of the home.

💡 Best overall choice for pet owners? LVT or vinyl flooring for durability and polypropylene twist carpets for softness with stain resistance.

If you or a family member suffers from allergies, the right flooring can help reduce allergens and improve air quality.

  • LVT & Vinyl Flooring → Hypoallergenic, easy to clean, and prevents dust and pet dander buildup.
  • Laminate Flooring → A great alternative to carpet, as it doesn’t trap dust and allergens.
  • Low-Pile, Synthetic Carpets (Polypropylene Twist) → Stain-resistant and easy to vacuum, making it a better choice than deep-pile carpets.

💡 Best choice for allergy sufferers? LVT or vinyl flooring, combined with a short-pile, synthetic carpet in areas where you want comfort.

No! We come to you, take precise measurements, and provide expert recommendations—so you get exactly what you need, without any stress.

Your flooring will be fitted by one of our expert, reputable, and fully insured fitters. You don’t need to make any arrangements yourself, we’ll take care of arranging the fitting for you.

We offer something the big stores can’t match:

  • Personal service – No pushy sales tactics, just honest advice.
  • We come to you – No need to travel; we bring samples to your home.
  • Expert knowledge – 40 years of combined experience means we know flooring inside out.
  • Affordable pricing – Quality flooring without inflated markups.
  • Trusted fitters – We only recommend reputable professionals for installation.

With Ace Floors, you get the best value, best advice, and best experience—without the stress.

Ordering & Delivery

We make it simple. Once you’ve had your free home visit and chosen your flooring, we’ll provide a clear quote. If you’re happy to go ahead, a deposit secures your order and fitting date. Everything is made to measure, so there’s no waste and no guesswork.

Yes. All flooring is delivered as part of your fitting service, usually on or just before the scheduled installation date. There’s no extra charge for delivery within our service area when booking supply and fit.

Most fittings take place within 7–14 days of your order being confirmed, depending on availability and the type of flooring selected. We’ll always aim to work around your schedule and keep you updated throughout.

Yes, although we strongly recommend using our trusted professionals for the best results. If you prefer to handle fitting yourself, we can still supply flooring. Just let us know during your consultation.

We ask that rooms be cleared and old flooring removed before fitting day unless otherwise agreed. If you need help with this, let us know during your quote, and we may be able to arrange removal at an additional cost.

Payments

We accept all major debit and credit cards, Apple Pay, Google Pay, bank transfer, and cash.

Yes. A deposit is required to secure your order and fitting date. This ensures your flooring is reserved and your fitter is booked.

The balance for your flooring order is paid to Ace Floors as agreed on your quote. Fitting costs are always paid separately and directly to the fitter on completion of the job.

At present we don’t offer finance or instalment plans. All orders must be paid in full before fitting.