What to Expect at Your Ace Floors Home Measure Appointment
We’re looking forward to meeting you and helping you choose quality flooring for your home.
Ace Floors is a mobile flooring showroom. We bring flooring samples directly to your home, measure your rooms properly and help you compare colours, textures and finishes in the rooms where they’ll actually be fitted.
We bring the showroom to you
Thank you for booking your home measure appointment with Ace Floors. This guide explains what happens during your visit, how to prepare and how to make the most of your appointment.
We bring a wide range of flooring samples directly to your home, including carpets, vinyl flooring, laminate flooring, LVT flooring and engineered wood flooring.
Seeing samples in your own home helps you compare colours, textures and finishes in the rooms where the flooring will actually be installed.
Your appointment will usually take 30–60 minutes
The exact time depends on how many rooms need measuring, how many flooring options you want to compare and how much advice you need during the visit.
Measure requested areas
We’ll measure the rooms, stairs, landings or other areas you’ve asked us to look at.
Show suitable samples
We’ll show you a carefully selected range of flooring samples suited to your home.
Offer practical advice
We’ll talk through suitable flooring options for your lifestyle, rooms and budget.
Answer your questions
Ask anything you need to know. We’ll give honest advice to help you choose flooring that is right for your home.
Flooring looks different in your own rooms
Natural light, lamps, wall colours, furniture and room layout can all change how flooring looks. A sample that looks one way online or in a showroom can feel different once it is placed in your own home.
That’s why we bring suitable samples to you. You can compare them in the rooms where they’ll actually be fitted and make a more confident choice.
Compare colours properly
See how flooring looks next to your walls, furniture and natural light.
Feel the textures
Compare softness, surface finish, thickness and overall feel before choosing.
Choose with confidence
Get advice based on the room, how it is used and what you want from the flooring.
No pressure
We’ll explain the options clearly and recommend products we genuinely believe are suitable.
Please have everyone involved in the choice present where possible
As a mobile showroom, we bring our full range of samples directly to your home. Unfortunately, we cannot leave samples behind to borrow.
Be there if you can
We recommend that everyone involved in choosing the flooring is present during the appointment so they can view the samples and discuss the options together.
Samples cannot be left behind
Because we operate as a mobile showroom, we need to keep the sample ranges available for other customer appointments.
Ask while we’re there
Your appointment is the best time to ask about rooms, products, colours, fitting, timescales and the next steps.
A little preparation helps us measure efficiently
The rooms do not need to be completely empty. We simply need enough access to measure accurately and safely.
Make rooms accessible
Please make sure the rooms you would like measuring are accessible where possible.
Safe access to all areas
We’ll need safe access to the areas being measured, including stairs, landings and awkward spaces.
Have inspiration ready
Any inspiration photos, colour ideas or flooring styles you like can help us understand the finish you want.
No need to fully clear the room
Furniture does not always need to be moved out completely. We just need enough space to measure properly.
Let us know when you’d ideally like your flooring fitted
It is worth thinking about when you would ideally like your new flooring fitted. Many installations can be completed within one week, while others may take six weeks or longer.
Timescales can depend on product availability, fitting availability, preparation work and the size of the job.
If you are redecorating, extending your home or waiting for other work to be completed, let us know. Where needed, we can discuss storing your flooring safely in our warehouse until you are ready.
From measuring to ordering and fitting
Once we have measured your rooms and you have chosen your flooring, we’ll talk through the next steps clearly.
Choose your flooring
We’ll help you compare suitable options for the rooms you are updating.
Confirm your order
If you’re happy, we can order your chosen flooring or carpet.
Arrange fitting
Your fitting date can be arranged where availability allows.
Fitting day
Fitting times cannot be fixed. The fitter will call with an approximate arrival time once your order has been collected and prepared.
Clear payment information before you order
Materials are paid upfront when your order is placed, with fitting paid on the day of fitting.
Major debit and credit cards accepted
Ace Floors accepts all major debit and credit cards.
Card and digital payment options
Payment options include Visa, Mastercard, American Express, Apple Pay and Google Pay.
Materials and fitting
Materials are paid upfront when your flooring is ordered. Fitting is paid on the day of fitting.
We’ll explain everything
We’ll talk you through what is due and when before anything is ordered.
Our aim is to help you choose flooring you’ll love for years to come
We’ll answer your questions, offer honest advice and recommend products we genuinely believe are the right choice for your home.
We take pride in providing a friendly, professional service from your first appointment through to the day your new flooring is fitted.
Friendly advice
Helpful guidance without pushy sales tactics.
Practical recommendations
Advice based on your rooms, lifestyle and how the flooring will be used.
Quality-led options
Carpet and flooring choices selected for comfort, practicality and finish.
Support from start to finish
We can measure, order and arrange professional fitting if you’re happy to go ahead.
Questions before your home measure appointment
How long will my Ace Floors appointment take?
Most home measure appointments take around 30–60 minutes. The time can vary depending on how many areas need measuring and how many flooring options you would like to compare.
Do I need to empty the room before you arrive?
No. The rooms do not need to be completely empty. We simply need enough access to measure accurately and safely.
Can Ace Floors leave flooring samples with me?
No. Because Ace Floors operates as a mobile showroom, samples cannot be left behind to borrow. We recommend that everyone involved in choosing the flooring is present during the appointment where possible.
Can I choose my fitting date?
You can choose your fitting date where availability allows. Fitting times cannot be fixed or guaranteed because fitters collect and prepare customer orders from the warehouse on the morning of fitting, then call with an approximate arrival time.
When do I pay for my flooring?
Materials are paid upfront when your order is placed, with fitting paid on the day of fitting.
Can I walk on my new flooring straightaway?
Customers can usually walk on fitted floors straightaway unless advised otherwise for a specific product or job.
Can I hoover after fitting?
Hoovering is fine, but make sure your vacuum is set to the correct height for your flooring or carpet.
Need to change anything before your appointment?
If something changes before your home measure, please contact Ace Floors as soon as possible so we can help.
Thank you for booking your Ace Floors appointment
We’ll bring suitable flooring samples to your home, measure your rooms and help you choose quality flooring with clear, honest advice.